This Privacy Policy (the "Policy") explains the way of treatment of the information which is provided or collected in the websites on which this Policy is posted. In addition the Policy also explains the information which is provided or collected in the course of using the applications of the Company which exist in the websites or platforms of other company.
Through this Policy, the Company regards personal information of the users as important and inform them of the purpose and method of Company's using the personal information provided by the users and the measures taken by the Company for protection of those personal information.
This Policy will be effective on the 15th day of Feb, 2023 and, in case of modification thereof, the Company will make public notice of it through posting it on the bulletin board of Company's website or individual notice through sending mails, fax or e-mails).
(1) Personal information items to be collected
Personal information items to be collected by the Company are as follows:
The Company may collect the information directly provided by the users.
Title of service
|
Items to be collected
|
Internet membership service
|
∘ Name, email address, ID, telephone number, address, national information, encoded identification information (CI), identification information of overlapped membership (DI)
∘ For minors, information of legal representatives (name, birth date, CI and DI of legal representatives) |
Online payment service
|
∘ Name, address, telephone number, and email address ∘ Payment information including account number and card number ∘ Delivery information including delivery address, name and contact information of recipient
∘ Information of bid, purchase and sales |
Social network service
|
∘ Name, email address, ID, telephone number, address, national information, address list (acquaintance)
∘ Information of place of taking pictures and date of creation of files ∘ Information of service use of members such as the type of contents watched or used by members, frequencies and period of activities of members |
Besides of information directly provided by the users, the Company may collect information in the course that the users use the service provided by the Company.
Lists
|
Items to be collected
|
Equipment information
|
∘ Equipment identifier, operation system, hardware version, equipment set-up and telephone number |
Log information
|
∘ Log data, use time, search word input by users, internet protocol address, cookie and web beacon |
Location information
|
∘ Information of device location including specific geographical location detected through GPS, Bluetooth or Wi-Fi (limited to the region permissible under the laws) |
Other information
|
∘ Preference, advertisement environment, visited pages regarding service use of users |
The Company collects the information of users in a way of the followings:
• webpage, written form, fax, telephone calling, e-mailing, tools for collection of created information
• provided by partner companies
The Company uses the collected information of users for the following purposes:
• Member management and identification
• To detect and deter unauthorized or fraudulent use of or abuse of the Service
• Performance of contract and service fee settlement regarding provision of services demanded by the users
• Improvement of existing services and development of new services
• Making notice of function of company sites or applications or matters on policy change
• To help you connect with other users you already know and, with your permission, allow other users to connect with you
• To make statistics on member’s service usage, to provide services and place advertisements based on statistical characteristics
• To provide information on promotional events as well as opportunity to participate
• To comply with applicable laws or legal obligation
• Use of information with prior consent of the users (for example, utilization of marketing advertisement)
The Company agrees that it will obtain consent from the users, if the Company desires to use the information other than those expressly stated in this Policy.
Except for the following cases, the Company will not share personal information with a 3rd party:
When the Company's affiliates, partners and service providers carry out services such as bill payment, execution of orders, products delivery and dispute resolution (including disputes on payment and delivery) for and on behalf of the Company
∘ when the user selects to be provided by the information of products and services of certain companies by sharing his or her personal information with those companies
∘ when the user selects to allow his or her personal information to be shared with the sites or platform of other companies such as social networking sites
∘ other cases where the user gives prior consent for sharing his or her personal information
- if required to be disclosed by the laws and regulations; or
- if required to be disclosed by the investigative agencies for detecting crimes in accordance with the procedure and method as prescribed in the laws and regulations
The Company may collect collective and impersonal information through 'cookies' or 'web beacons'.
Cookies are very small text files to be sent to the browser of the users by the server used for operation of the websites of the Company and will be stored in hard-disks of the users' computer.
Web beacon is a small quantity of code which exists on the websites and e-mails. By using web beacons, we may know whether a user has interacted with certain webs or the contents of email.
These functions are used for evaluating, improving services and setting-up users' experiences so that much improved services can be provided by the Company to the users
The items of cookies to be collected by the Company and the purpose of such collection are as follows:
Category
|
Reasons for using cookies and additional information
|
strictly necessary cookies
|
This cookie is a kind of indispensable cookie for the users to use the functions of website of the Company. Unless the users allow this cookie, the services such as shopping cart or electronic bill payment cannot be provided. This cookie does not collect any information which may be used for marketing or memorizing the sites visited by the users
(Examples of necessary cookies)
∘ Memorize the information entered in an order form while searching other pages during web browser session
∘ For the page of products and check-out, memorize ordered services ∘ Check whether login is made on website ∘ Check whether the users are connected with correct services of the website of the Company while the Company changes the way of operating its website
∘ Connect the users with certain application or server of the services |
performance cookies
|
This cookie collects information how the users use the website of the Company such as the information of the pages which are visited by the users most. This data helps the Company to optimize its website so that the users can search that website more comfortably. This cookie does not collect any information of the users. Any and all the information collected by this cookie will be processed collectively and the anonymity will be guaranteed.
∘ Web analysis: provide statistical data on the ways of using website ∘ Advertisement response fee: check the effect of advertisement of the Company ∘ Tracing affiliated companies; one of visitors of the Company provides anonymously feedback to the affiliated companies
∘ Management of error: measure an error which may occur so as to give a help for improving website
∘ Design testing: test other design of the website of Company |
functionality cookies
|
This cookie is used for memorizing the set-ups so that the Company provides services and improves visit of users. Any information collected by this cookie does not identify the users individually.
∘ Memorize set-ups applied such as layout, text size, basic set-up and colors ∘ Memorize when the customer respond to a survey conducted by the Company |
targeting cookies or advertising cookies
|
This cookie is connected with the services provided by a 3rd party such as the buttons of 'good' and 'share'. The 3rd party provides these services by recognizing that the users visit the website of the Company.
∘ carry out PR to the users as targets in other websites by connecting through social networks and these networks use the information of users' visit
∘ provide the information of users' visit to ad agencies so that they can suggest an ad which may attract the interest of the users |
The users have an option for cookie installation. So, they may either allow all cookies by setting option in web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved: Provided that, if the user rejects the installation of cookies, it may be difficult for that user to use the parts of services provided by the Company.
• exercise right to access to personal information;
• make corrections or deletion;
• make temporary suspension of treatment of personal information; or
• request the withdrawal of their consent provided before
If, in order to exercise the above options, you, as an user, use the menu of 'amendment of member information of webpage or contact the Company by using representative telephone or sending a document or e-mails, or using telephone to the responsible department (or person in charge of management of personal information), the Company will take measures without delay: Provided that the Company may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.
The Company regards the security of personal information of uses as very important. The company constructs the following security measures to protect the users' personal information from any unauthorized access, release, use or modification
• Encryption of personal information
- Transmit users' personal information by using encrypted communication zone
- Store important information such as passwords after encrypting it
• Countermeasures against hacking
- Install a system in the zone the external access to which is controlled so as to prevent leakage or damage of users' personal information by hacking or computer virus
• Establish and execute internal management plan
• Install and operate access control system
Take measures to prevent forging or alteration of access record
In principle, the Company does not collect any information from the children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction. The website, products and services of the Company are the ones to be provided to ordinary people, in principle. The website or application of the Company has function to do age limit so that children cannot use it and the Company does not intentionally collect any personal information from children through that function.
(Additional procedure for collecting personal information from children) However, if the Company collects any personal information from children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction for the services for unavoidable reason, the Company will go through the additional procedure of the followings for protecting that personal information of children:
• obtain consent from the parents or guardian of children so as to collect personal information of children or directly send the information of products and services of the Company
• give the parents or guardian of children a notice of Company's policy of privacy protection for children including the items, purpose and sharing of personal information collected
• grant to legal representatives of children a right to access to personal information of that children/correction or deletion of personal information/temporary suspension of treatment of personal information/ and request for withdrawal of their consent provided before
• limit the amount of personal information exceeding those necessary for participation in online activities
The Company has the right to amend or modify this Policy from time to time and, in such case, the Company will make a public notice of it through bulletin board of its website (or through individual notice such as written document, fax or e-mail) and obtain consent from the users if required by relevant laws.
Considering it engages in global businesses, the Company may provide the users' personal information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained or processed, the Company takes reasonable measures for protecting that personal information.
The website, product or service of the Company may include the links to the ones of a 3rd party and the privacy protection policy of the site of 3rd party may be different. Thus, it is required for the users to check additionally that policy of a 3rd party site linked to the site of the Company.
In case of leakage of personal information, a user may request the Company to check the leakage. In addition, all the users in the website of the Company, can modify their information at any time by using the menu for changing information by connecting their personal account.
Moreover, the Company does not trace the visitors of its website nor use any signals for 'tracing prevent'. The Company will not collect and provide any personal identification information through ad services without consent of users.
The Company guides several additional matters to be disclosed as required by the information network laws and personal information protection laws in the Republic of Korea as follows:
The items collected by the Company are as follows:
Title of service
|
Items to be collected
|
Internet membership service
|
∘ Name, email address, ID, telephone number, address, national information, encoded identification information (CI), identification information of overlapped membership (DI)
∘ For minors, information of legal representatives (name, birth date, CI and DI of legal representatives) |
Online payment service
|
∘ Name, address, telephone number, and email address ∘ For payment with credit card : name of card company, number and expiration of card
∘ For small sum payment charged on the mobile phone: mobile phone numberpayment approval number
∘ For payment by remittance: name of bank, account number and password of account
∘ For deposit without a bankbook: name of remitter, contact information ∘ Delivery information including delivery address, name and contact information of recipient
∘ Information of bid, purchase and sales, |
Social network service
|
∘ Name, email address, ID, telephone number, address, national information, address list (acquaintance)
∘ Information of place of taking pictures and date of creation of files ∘ Information of service use of members such as the type of contents watched or used by members, frequencies and period of activities of members |
In the course of using services, the information as described below may be created and collected:
∘ Information of devices (equipment/device identifier, operation system, hardware version, equipment set-up and telephone number)
∘ Log information (Log data, use time, search word input by users, internet protocol address, cookie and web beacon)
∘ Location information (Information of device location including specific geographical location detected through GPS, Bluetooth or Wi-Fi)
∘ Other created information |
• Examples of optional items
The user may reject the collection and use of optional items and, even in case of rejection, there is no limit on use of services
Purpose of collection
|
Items to be collected
|
User analysis
|
∘ The reason for membership, occupation, marriage status, wedding anniversary, interest category and SNS account information |
Provision of customized ad
|
∘ Contents and result of marketing activities and event participation |
Delivery of
urgent notice
|
∘ Information provided by the users regarding execution, maintenance, execution, management of other agreements and event participation |
Marketing
|
∘ Preference, advertisement environment, visited pages regarding service use of users |
Additional procedure for collection of sensitive information
If collection of sensitive information is indispensable, the Company may collect it by going through lawful procedure in accordance with relevant laws and regulations. The sensitive information which may be collected by the Company is as follows:
∘ Thoughts and belief
∘ Membership of and withdrawal from labor union or political party
∘ Political opinions
∘ Information of health and sexual life
∘ Genetic information obtained from the result of gene test
∘ Information of criminal record including announcement, exemption and suspension of sentences, care and custody, protective custody, treatment and custody, probation, lapse of suspension of sentence and cancellation of suspension of execution.
In principle, the Company destructs personal information of users without delay when: the purpose of its collection and use has been achieved; the legal or management needs are satisfied; or users request: Provided that, if it is required to retain the information by relevant laws and regulations, the Company will retain member information for certain period as designated by relevant laws and regulations. The information to be retained as required by relevant laws and regulations are as follows:
∘ Record regarding contract or withdrawal of subscription: 5 years (The Act on Consumer Protection in Electronic Commerce)
∘ Record on payment and supply of goods: 5 years (The Act on Consumer Protection in Electronic Commerce)
∘ Record on consumer complaint or dispute treatment: 3 years (The Act on Consumer Protection in Electronic Commerce) ∘ Record on collection/process, and use of credit information: 3 years (The Act on Use and Protection of Credit Information)
∘ Record on sign/advertisement: 6 months(The Act on Consumer Protection in Electronic Commerce) ∘ Log record of users such as internet/data detecting the place of user connection: 3 months(The Protection of Communications Secrets Act)
∘ Other data for checking communication facts: 12 months (The Protection of Communications Secrets Act) |
In principle, the Company destructs the information immediately after the purposes of its collection and use have been achieved without delay: Provided that, if any information is to be retained as required by relevant laws and regulations, the Company retain it for the period as required by those laws and regulations before destruction and, in such event, the personal information which is stored and managed separately will never be used for other purposes. The Company destructs: hard copies of personal information by shredding with a pulverizer or incinerating it; and delete personal information stored in the form of electric file by using technological method making that information not restored.
In order to prevent the loss, theft, leakage, alteration or damage of personal information of the users, the Company takes technical, managerial and physical measures for securing safety as follows:
Items
|
Examples
|
Technical measures
|
∘ Utilize security servers for transmitting encryption of personal information ∘ Take measures of encryption for confidential information ∘ Install and operate access control devices and equipments ∘ Establish and execute internal management plan |
Managerial measures
|
∘ Appoint a staff responsible for protecting personal information |
Physical measures
|
∘ Establish and operate the procedure for access control for the facilities for storing personal information ∘ Store documents and backing storage containing personal information in safe places which have locking device ∘ Provide education and training for staffs treating personal information ∘ Establish and execute internal management plan ∘ Establish rules for writing passwords which is hard to be estimated ∘ Ensure safe storage of record of access to personal information processing system ∘ Classify the level of authority to access to personal information processing system |
The staff of the Company responsible for managing personal information is as follows:
l Name of staff responsible for managing personal information: Park Su-Jong
• Dept. : Dev Team
•Tel. : +82) 70-4353-1952
•Contact : gplus@glocal-plus.com
The date of latest update: 02.15, 2023
The Company designates the following department and person in charge of personal information in order to protect personal information of customers and deal with complaints from customers:
• Department responsible for privacy protection and customer service : Dev Team
• Address : 60, Centum buk-daero, Haeundae-gu, Busan, Republic of Korea
• Tel.: +82) 51-714-7127
• E-mail: gplus@glocal-plus.com
The latest update date: 02.15, 23
Article 2
Clarification, effectiveness, and modification of the
terms and conditions
① The company publishes the terms and conditions on the initial service page or
connection page of the "Glocal Plus" Internet site (https://glocal-plus.com/)
, along with the name of the company, location of the business office, name of
the representative, business registration number, contact information (phone,
fax, e-mail address, etc.).
② The company may amend the terms and conditions to the extent that it does not
violate related laws such as the ACT
ON THE REGULATION OF TERMS AND CONDITIONS, FRAMEWORK ACT ON ELECTRONIC DOCUMENTS AND TRANSACTIONS, DIGITAL SIGNATURE ACT,
ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND
INFORMATION PROTECTION,
ACT ON THE CONSUMER PROTECTION
IN ELECTRONIC COMMERCE, ELECTRONIC FINANCIAL
TRANSACTIONS ACT, etc.
③ Accepting these Terms and
Conditions means that you agree to visit the Services on a regular basis to confirm any changes made
to them. The company is not responsible for any damage to the user caused by
not knowing the information on the changed terms and conditions.
④ If the company revises these terms and conditions, it will notify the existing terms and conditions, the revised terms and conditions, the
date of application of the revised terms and conditions, and the reason for the
revision by the method of paragraph 1 above. The notice period shall be from 7
days before the application date to a considerable period after the application
date, and if the amendment is important to the customer, it shall be from 30
days before the application date to a considerable period after the application
date.
⑤ If the member does not agree to the revised terms and conditions, the member may withdraw ((cancel)). If the company notifies the member in accordance with the preceding paragraph and clearly notifies the member that if he/she does not express his/her intention to refuse until seven days after the enforcement date of the revised terms and conditions, the member shall be deemed to have approved the changed terms, the absence of the member's expression of intention shall be regarded as approval of the changed terms and conditions.
⑥ These terms and conditions are the basic agreement of the service use contract between the company and the user. If necessary, the company may decide and announce in advance what will be applied to a particular service (hereinafter referred to as the "Individual Terms and Conditions"). If the user agrees to these individual terms and conditions and uses certain services, the individual terms and conditions apply first, and these terms and conditions have supplementary effect.. Paragraph 2 above applies mutatis mutandis to the change of individual terms and conditions.
Article 3
Term definition
The terms used in these Terms and Conditions are defined as follows.
① The term "service" means a virtual business establishment in which
a company has established to trade goods or services using information and
communication facilities such as computers to provide goods or services to
users, and also means a business operator runs an Internet site.
② The term "user" means a member or a non-member who accesses the
services operated by the company and uses the services provided by the company.
③ The term "member" means a person who has registered as a member by
providing personal information to the company, who is continuously provided
with the company's information, and who can continue to use the services
provided by the company.
④ The term "non-member" means a person who uses services provided by
the "company" without joining a member.
⑤ "ID" means an e-mail address consisting of a combination of letters
and numbers determined by "Member" and approved by
"Company" for the identification of "Members" and the use
of "Services".
⑥ The term "password" means a combination of letters or numbers
determined by the "member" for the purpose of verifying the match
between "ID" and "member" and securing confidentiality.
⑦ "Paid service" means
a service the “Company” provides for a fee.
⑧ "Point" means virtual data on a "service" that is
arbitrarily set, paid, or adjusted by the company for efficient service use and has no property
value.
⑨ The term "post" means
writing, photos, videos, files, links, etc. in the form of information
such as signs, letters,
voices, sound, images, videos, etc. posted on "service" by
"user" when using "service."
⑩ The term "affiliated company" means an individual, organization, or
company that provides services in a separate contract with the company or on
consignment from the company.
Article 4
Rules other than the terms and conditions
① These terms and conditions apply in conjunction with separate instructions on
how to use the services provided by the company.
② Matters not specified in these terms and conditions shall be governed by
relevant Acts and rules, such as detailed usage guidelines for
services determined by the company
Article 5
Notification to Users
① It can be done by e-mail and other ways when the company and affiliated company notify the user. At this time, the Company and the affiliated company shall notify the user using the most recent contact that the user has given to the company. By doing it, shall be deemed to have completed the legitimate notice.
② If the company and affiliated company notify many and unspecified users, they can substitute the individual notification under paragraph 1 by announcing it on the Internet site for more than 7 days.
Article 6
Conclusion of a service use contract
① A member's contract of use is established when a person who intends to use
the service by registering as a member (hereinafter referred to as an applicant
for membership) agrees to the contents of these terms and conditions and the
company approves the application for membership.
② The time of the establishment of the use contract is when the
"company" indicates the completion of membership registration in the application process.
③ Those who want to use the service by registering as a member shall read these
terms and conditions when applying for the service and express their consent to
these terms and conditions by checking the "Agreement to the Terms and
Conditions" below.
④ The user is solely responsible for any negative consequences that may result
from not reading the terms and conditions
⑤ The company can differentiate the usage of users by dividing them by grade according to the company policy and dividing the usage time, number of use, service menu, etc
Article 7
Application for service use
① Those who want to use the service must fill out the following information in
the online form provided by the company.
1. Individual
A. Name
B. ID
C. Password
D. E-MAIL address
D. Contact information
E. Date of birth
F. Areas of interest
2. Business operator
A. Company name
B. Name of person in charge
C. E-MAIL address
D. Contact information
E. Corporate Contact
F. Industry classification
G. ID
H. Password
I. Business registration number
(including individual businesses and corporations) or corporate registration
number (if it is a corporation)
J. Select an industry
3.. Settlement information
A. Individual: Copy of ID,
copy of bankbook for payment settlement deposition
B. Business
operator: Copy of certificate for Business
Registration, copy of bankbook for payment settlement deposition
4.. Application information
A. Application Group
B. Name
C. ID (E-MAIL)
D. Password
E. Mobile phone number
F. Other application details
② Anyone who intends to use the service must enter their information without
falsehood. Users who do not register with their information are not legally
protected, may be disadvantaged when using the service, and may not claim any
rights in the service.
③ When applying for membership and participation in the event, the company may
take measures to verify the real name.
④ All IDs of users who applied for use by stealing another person's name (name,
company name, group name) will be deleted and may be punished in accordance
with related laws.
Article 8
Acceptance of an application for use
① In principle, the "Company" shall accept the "user"
application for the use of the "service". However, the "Company"
may not accept the application under any of the following situations or may
terminate the use contract afterward.
1. When the user has previously lost the right to use the service under these Terms and Conditions. However, exceptions are made when one year has elapsed since the loss of qualification and the consent to use the service has been obtained from the "company".
2. When the user's name is not a real name or someone else's name is used
3. When the user provides false information or does not provide the information requested by the “Company”
4. When the approval is not possible due to reasons attributable to the user or when the application is made in violation of other regulations
② In an application under
paragraph 1, the "company" may request real-name verification and
identification through a specialized institution according to the type of
"member".
③ "Company" may withhold consent if it does not have the capacity for
service-related facilities, or if it has technical or business problems.
④ If the application for membership is unapproved or withheld under paragraphs 1 and 3, the "company" shall, in principle, notify
the applicant.
Article 9
consignment of services
The Company may, if deemed necessary, entrust part of the Services to the Affiliated
company
Article 10
Privacy Policy
① The company makes efforts to protect users' personal information as
prescribed by relevant Acts and regulations.
② The protection of users' personal information shall be governed by the
relevant Acts and the "Personal Information Handling Policy"
prescribed by the company. However, the company shall not be liable for any
information exposed due to reasons attributable to the user, except in cases of
intentional or gross negligence by the company.
③ If a user registers and distributes illegal data such as files that hinder public morals or violate national security, the company may access the user's data and
submit the data to the relevant agency if there is a request of the relevant
agency.
Article 11
Modification of Member
Information
① "Members" may browse and modify their
personal information at any time through the personal information management
page. However, real names and IDs necessary for service management cannot be
modified.
(The ID cannot be modified, but
the real name can.)
② If the information inputted at the time of
application for membership is changed, "Members" shall amend
them online or notify the "Company" of the changes by e-mail or other
ways.
③ The "Company" is not responsible for any disadvantages caused by
the failure to notify the "Company" of the changes in paragraph 2.
Article 12
Assigning and
Modification of Member ID, etc
① The company assigns the user ID to the customer as prescribed in
the terms and conditions.
② In principle, the member ID cannot be changed, and if you want to change it
due to unavoidable reasons, you must withdraw the ID and re-apply for membership.
③ The member ID can be linked to the member ID of the company's website with
the consent of the user.
④ The member ID may be changed at the request of the customer or the company in
any of the following cases.
1. When the ID causes disgust of others or goes against public morality
2..When there are other reasonable reasons
⑤ Service member IDs and passwords should not be exposed to third parties or allowed to use them. The user is responsible for the disadvantage to the use of the service or illegal use by a third party caused by neglecting this. However, if this is caused by the company's intention or negligence, the company shall bear the responsibility.
⑥ Other details concerning the management and change of user personal information shall be followed in the notification for each service.
Article 13
Obligations of Company
① The Company shall do its best to provide services continuously and stably as
prescribed by these Terms and Conditions without doing anything prohibited by related laws and these Terms and Conditions or contrary to public order and
customs.
② The company establishes a security system so that users can use the service safely, publishes the privacy policy, and complies with it..
③ The company does not send advertising
e-mails that users do not want.
④ The company does not disclose or distribute the personal information of users
with knowledge of service offer due to service provision
to third parties without their consent. However, this shall not apply in the
case of legal procedures under the provisions of the Act, such as cases
requested by related agencies for investigative purposes under relevant Acts
and regulations or requests from the Korea Communications Standards Commission.
⑤ The company shall comply with laws and regulations related to the operation
and maintenance of services, such as the Act on Promotion of Information and
Communication Network Utilization and Information Protection, and the Protection of Communications Secrets Act.
Article 14
Obligations of Users
① When applying for membership or changing membership information, a user shall
fill out all forms based on facts under his/her real name, and can not claim
any rights if he/she registers false or other person's information.
② Users shall comply with the matters stipulated in these terms and conditions,
all regulations, notices, etc. announced by the company, and related laws and regulations,
and shall not interfere with the company's business or defame the company's
reputation.
③ The user shall immediately notify the company of any changes in the terms of
the contract, such as the address, contact number, or e-mail address.
④ Except in cases when the company is responsible under relevant Acts and
'Personal Information Protection Policy', the user is responsible for the
negligence of password management of the ID assigned to the member, the
negligence of password management for participation application password granted
to the non-member, and all consequences of fraudulent use. However, if this is
caused by the company's intention or negligence, the company is responsible.
⑤ Users may not engage in business activities using the service without prior
consent from the company, and the company shall not be responsible for the
results of such business activities. In addition, if the company suffers damage
due to such business activities, the user is obligated to compensate the
company, and the company may claim compensation for the user through due
process. And it may restrict the user to service use.
⑥ Users cannot transfer or donate the right to use the service or other status
under the contract of use to others and cannot provide it as collateral unless users have the company's explicit consent.
⑦ Users shall not infringe on the intellectual property rights of the Company
and any third party.
⑧ A user shall not engage in any of the following. If a user commits
any of the following, the company may impose sanctions, including
restrictions on the use of the user's services and legal measures, without
prior notice.
1. Registering false information when applying for membership
registration or changing member information
2. The act of stealing personal
information such as ID, password, E-MAIL, contact information, etc. of other
users
3. Transacting user ID with another
person
4. Impersonating the company's
management team, employees, or officials
5. Changing the company's client
program, hacking into the company's server, or arbitrarily changing part or all
of the website or published information without being granted special rights by
the company
6. Acts of harming or intentionally
interfering with the service
7. Copying information obtained through
this service for purposes other than the use of the service without the prior
consent of the company, using it for publication, broadcasting, etc., or
providing it to a third party
8. The act of distributing vulgar or
obscene information, sentences, shapes, sounds, and videos to others by
transmission, posting, e-mail, or other means contrary to public order and
public morality
9. Distributing content that is insulting or personal information that may infringe on the honor or privacy of others by transmission, posting, e-mail, or other means of distributing.
10. inducing the installation of Active X, spyware,
adware, etc. without a detailed and accurate description of the purpose
11. Harassing or threatening other
users, or causing continuous pain or inconvenience to specific users
12. Collecting or saving other users'
personal information without approval from the company
13. An act that is objectively judged to
be associated with a crime
14. Any act that violates regulations or
terms of use set by the company, including these terms and conditions
Article 15
Service hours
① In principle, the service hours shall be 24 hours a day,
unless there is any special problem with work or technology. However, the
Company may suspend the Service on the day or time specified by the Company for
regular system inspection, expansion, and replacement, and the Company shall notify users in advance of
any suspension of services due to planned work.
② The Company may suspend
the Services temporarily or permanently without notice in the following cases.
1. Emergency system inspection,
expansion, replacement, failure or malfunction
2. When there are unavoidable reasons
such as a national emergency, power outage, natural disaster, etc
3. Where normal service use is hindered
due to congestion of service use, etc
③ In the case of service interruption under the preceding paragraph, the
company notifies the member in advance through notice, etc. Exceptions are made
when it is impossible to notify in advance of the suspension of services caused
by reasons beyond the company's control.
④ The company may divide the service into specific ranges and designate the
available time separately for each range, and in this case, it will announce
the details in advance.
Article 16
Cancellation of service
① If a member intends to terminate the use contract, the member himself/herself
must apply for the cancellation of registration online.
② If a non-member intends to terminate the use contract, the non-member
himself/herself must cancel the application for participation online.
③ If the company merges or merges through division with a third party, or if the entity of the service is changed by
transferring the service to a third party, the company shall
notify
the member in advance by e-mail and notice.. In this case, a member who opposes
a merger, merger through division, or transfer of services
may terminate the service use contract..
Article 17
Restriction on service use
① A user shall not engage in any of the following acts. In the event of such an
act, the company may take legitimate measures such as warning to the user, and
in this case, the company may notify the user in advance by e-mail, phone, or
other means, and temporarily or permanently restrict the use of the service or
cancel the contract.
1. Registering false information when applying for membership registration or changing member information
2. The act of stealing personal information such as ID, password, E-MAIL, contact information, etc. of other users
3. Transacting user ID with another person
4. Impersonating the company's management team, employees, or officials
5. Changing the company's client program, hacking into the company's server, or arbitrarily changing part or all of the website or published information without being granted special rights by the company
6. Acts of harming or intentionally interfering with the service
7. Copying information obtained through this service for purposes other than the use of the service without the prior consent of the company, using it for publication, broadcasting, etc., or providing it to a third party
8. The act of distributing vulgar or obscene information, sentences, shapes, sounds, and videos to others by transmission, posting, e-mail, or other means contrary to public order and public morality
9. Distributing content that is insulting or personal information that may infringe on the honor or privacy of others by transmission, posting, e-mail, or other means of distributing.
10. inducing the installation of Active X, spyware, adware, etc. without a detailed and accurate description of the purpose
11. Harassing or threatening other users, or causing continuous pain or inconvenience to specific users
12. Collecting or saving other users' personal information without approval from the company
13. An act that is objectively judged to be associated with a crime
14. Any act that violates regulations or terms of use set by the company, including these terms and conditions
15.
Other acts in violation of relevant Acts
② The user is responsible for compensating the company or other users for loss caused
by attributable reasons in paragraph 1.
Article 18
Management
of Posts
The company may delete, move, or refuse to register posts or materials that
fall under the following cases, without prior notice.
①
When the content is insulting or defaming the reputation
of another user or a third party
② In the case of distributing or linking contents that violate public order and
public moral
③
When the content encourages illegal duplication or
hacking.
④ In the case of commercial advertising for profit
⑤ When the content is objectively
recognized that it is related to a crime
⑥ When the content infringes on
the
rights of other users or third parties, such as copyrights
⑦ When the content violates the principles of the post or
material prescribed by the company or does not fit the character of the
company's post board.
⑧ When the content is deemed to violate other relevant
Acts
[Principles for event
registration posts]
The scope of the event registration post
includes all contents created for the use of the Glocalplus platform.
① The company deemed that the event
registration that does not use the participation application function is
'external reception'.
② If there is an URL connected by an
external reception method in the "Introduction to Event Registration"
or "Detailed Event Registration Information", it is judged as
"external reception".
③ The registration of events using
external reception is classified as 'external reception'.
④ If a free event registration is opened
but it is identified for a fee in the "Introduction to
Event Registration" or "Detailed Event Registration
Information", it is deemed as "Paid Registration" and classified
and managed as "Paid Registration".
⑤ Registered events can be used for
promotion through "company"s SNS and other channels for promotion
purposes
Article 19
Copyright to a post
① The copyright of the posts uploaded by the user in the service belongs to the
user who posted them. In addition, the company may not use the post
commercially without the publisher's consent.
However, in the case of non-profit purposes, the company may use it, and it
also has the right to publish in the service.
② Users are not
allowed to use the data posted on the service commercially, such as arbitrarily
editing or selling information acquired using the service.
③ A user may refuse to modify, delete, move, or register the contents posted or
registered in the service by a member without prior notice if they fall under
any subparagraph of Article 18.
Article 20 Warranty for links in services
The services provided by the “Company” include various banners and links. In
many cases, they are linked to pages on other sites, which is due to
contractual relationships with advertisers or to identify the source of the
provided content. If you click the link included in the service to move to a
page on another site, the privacy policy of that site is irrelevant to the
“company”, so you should review the policy of the new site you visited.
Article 21
Provision of
Information
① The Company may provide various information to the member by e-mail, letter
mail, etc. that is deemed necessary for the member to use the service.
② The company may request additional personal information with the consent of
the members for the purpose of improving services and introducing services to
members.
Article 22
Advertising and transactions with advertisers
① Part of the service investment base that allows a company to provide services
to users comes from revenue from advertising. The user agrees with the exposure
of advertisements when using the service.
② The Company shall not be liable for any loss or damage arising from the
participation, communication or transaction of the Member in the advertiser's
promotional activities on the Service or through this Service.
Article 23
Use of seat reservation services (There will be further notice)
① Seat reservation services to be provided
The company provides seat reservation services for performances, movies, sports, events, etc. through the Internet, and the reservation period varies depending on the user's choice of reservation service and payment method, which follows the stated information on the company's site.
② Reservation fee for seat reservation
1. The buying company charges a reservation fee for the seat reservation service provided by the company.
2. The reservation fee policy may be posted separately on the company's seat reservation service and may be changed after notification to the user in accordance with Article 5. Unless set otherwise, the reservation fee will not be refunded after the day of the reservation, even in the case of cancellation under the terms of cancellation or refund.
③ Regulation of false
applications
1. In order to protect good users, the
company may restrict reservations or cancel reservations for the following
users for a certain period of time without prior notice.
A. When
users
make reservations through illegal methods (e.g.,
applications through abnormal methods such as the use of macros)
B. When
the user cancels a reservation after repeated large purchases (e.g., repeated
cancellations after large purchases for a certain period of time for resale)
C. When the
user makes a reservation for ticket scalping or has
already scalped it (e.g. when a reserved seat is sold to another person at a higher price
than the original price)
D. Other cases where it is considered to
be equivalent to the wrongful use
If measures such as restrictions on the reservation are taken under paragraph 1 above, the user may explain, and if the contents of the explanation are deemed reasonable, the restriction on the reservation may be canceled.
Article 24
Compensation for damages,
etc
① To the extent permitted by law, the Company makes no arrangements or
warranties for any specific matters not specified in these Terms and Conditions
in connection with the Services. In addition, the company does not guarantee
the reliability, accuracy, etc. of information, data, facts, etc. posted on the
service by providing it by the event organizer or writing it by the user,
except when falsehood or illegality is objectively confirmed. The Company shall not take any responsibility in this regard unless there is intentional or gross negligence of the Company.
② If the user suffers damage due to the company's negligence, the company will compensate for the user's damage in accordance with these terms and conditions and laws. However, the company is not responsible for the following damages.
Article 25
Resolution of Disputes
① The company and the user make necessary efforts to resolve disputes related to the service smoothly.
② The company will deal preferentially with complaints and comments submitted
by users. However, if it is difficult to process quickly, the user is immediately
notified of the reason and processing schedule.
Limit of Liability and Legal Notice
The company notifies members and general users of matters to be aware of when using various information and services provided by the Service(https://glocal-plus.com/) as follows.
① Copyright and other intellectual property rights in respect of the services provided by the Company belong to the Company.
Users shall not reprint without permission the services provided by the company, or use them by copying, transmitting, publishing, distributing, broadcasting, or other means without the prior consent of the company, or allow third parties to use them.
② In order to enhance the service to its members, the company cooperates with external professional companies and receives various information and product contents.
This information provided by the company and the information provider may have errors, and the service may be delayed. The Company shall not be liable for any such errors in information or delays in services, except in cases of intentional or gross negligence by the Company.
③ Except for events hosted directly by the company, the contents and
merchandise of events opened by members are produced outside the company's
control.
Content produced outside the company's control is not the company's
responsibility as it was developed by a third party, and the company is not
liable for the accuracy of the material contained on the site or for compliance
with relevant laws such as trademark law and copyright law, except in cases of
intentional or gross negligence by the Company.
④ An event that does not use the company's payment method is an event that takes place outside the company's control authority.
In principle, if the company's payment method is used, to prevent accidents between the event organizer and the event participants, the settlement will be made 7 days after the end of the event. If a participant directly deposits the money to the account number of the event's founder through the founder's bank account, it cannot be protected because the company's control authority is not within reach.
⑤ Users shall not swear, slander, express obscene or violent content, spread false information, spread viruses, etc. through the company's services.
Posts or links that contain or are suspected to contain such information may be modified or deleted without prior notice, and measures such as withdrawal of members and prosecution may be taken accordingly.
⑥ Users shall not transmit large amounts of information, post the same or similar information repeatedly to interfere with the stable operation of the service, or continue to send advertising information by e-mail or post it on the bulletin board against the will of the recipient. Posts or links that contain or are suspected to contain such information may be modified or deleted without prior notification, and measures such as withdrawal of members and prosecution may be taken accordingly.
⑦ GW Pacific is a Mail Order Brokerage Business Operator and is not a participant or organizer of the event. Therefore, GW Pacific is not responsible for the registered event.
Users shall not interfere or interrupt the service or the server or network connected to the service, or interfere with the operation of the service by failing to comply with the requirements, procedures, policies, or regulations of the network related to the service.
Users shall not interfere or interrupt the service or the server or network connected to the service, or interfere with the operation of the service by failing to comply with the requirements, procedures, policies, or regulations of the network related to the service.
If you have any questions about GW Pacific's "Limit of Liability and Legal Notice," please contact us.
Contact : +82 1660-1732 (gplus@glocal-plus.com)
[Supplementary Provision] (2023. 07. 01)
(Effective date) These terms and conditions will take effect from July 01, 2023.
Terms of Use for Electronic Transactions
Chapter 1: General Provisions
Article 1 Purpose and subject of application
1. These terms and conditions govern the electronic payment agency service provided by GW Pacific Co., Ltd. (hereinafter referred to as the 'Company'), the issuance and management service of prepaid electronic payment means, and the electronic bill payment service (hereinafter collectively referred to as the 'electronic financial transaction service'). The purpose of this is to stipulate the rights and obligations between the company and the user, as well as the member's use procedures, etc.
2. The company is a mail order broker and is not the host or party to the opened event.
3. Settlement of the payment amount for paid events using the payment service provided by the company is in accordance with the payment/settlement rules set forth by the company.
4. The amount of payment through deposit from the bankbook of the opener or external/on-site application method is not subject to the application of this regulation.
Article 2 Definition of Terms
1. The definitions of the terms defined in these Terms and Conditions are as follows.
① ‘Electronic financial transaction’ refers to a transaction in which the company provides electronic financial services through electronic devices and uses them in an automated way without direct face-to-face or communication between users.
② ‘Electronic payment means’ refers to electronic means of payment specified in Article 2, Paragraph 11 of the Electronic Financial Transaction Act, such as prepaid electronic payment means and credit cards.
③ 'Electronic payment transaction' means that a person who gives funds (hereinafter referred to as 'payer') causes the company to transfer funds to a person who receives funds (hereinafter referred to as 'recipient') using an electronic payment method.
④ ‘Electronic device’ refers to a device used to transmit or process electronic financial transaction information, such as an automatic teller machine, payment terminal, computer, telephone, or other device that transmits or processes information electronically.
⑤ 'Access medium' refers to means or information specified in Article 2, Item 10 of the Electronic Financial Transaction Act, used to issue transaction instructions in electronic financial transactions or to ensure the truth and accuracy of members and transaction details. It includes electronic cards and equivalent electronic information (including credit card numbers), electronic signature generation information and certificates under the Electronic Signature Act, member numbers registered with financial institutions or electronic financial companies, member biometric information, passwords required to use these means or information, etc.
⑥ ‘Electronic financial transaction service’ refers to the services described in Article 4 provided by the company to users.
⑦ 'User' refers to the user who agrees to these Terms and Conditions and uses the electronic financial transaction service provided by the Company in accordance with these Terms and Conditions, except as otherwise provided in Article 3 Paragraphs 2, 3 and 4 of these Terms and Conditions.
⑧ ‘Transaction instruction’ means that a member instructs the company to process an electronic financial transaction in accordance with these Terms and Conditions.
⑨ ‘Error’ refers to the case where the electronic financial transaction is not performed according to the electronic financial transaction agreement or the user’s transaction instructions without the user’s intention or negligence.
⑩ ‘Opener’ refers to the organizer of the opened event.
⑪ ‘Applicant’ refers to a participant in an open event.
2. Except for what is defined in this Article and other provisions of these Terms and Conditions, we follow the provisions of related laws such as the Electronic Financial Transaction Act.
Article 3 Specification and Change of Terms and Conditions
1. The Company posts these Terms and Conditions on individual services before conducting electronic financial transactions with users and allows them to check the important contents of these Terms and Conditions.
2. If requested by the user, the company delivers a copy of these terms and conditions to the user by means of electronic document transmission (including transmission using e-mail), facsimile transmission, mail or direct delivery.
3. When the company changes these terms and conditions, it notifies users by posting the changed terms and conditions on the financial transaction information input screen or notice board of individual services 30 days before the effective date. However, if the terms and conditions are urgently changed due to the revision of the law, the changed terms and conditions are posted on the website for more than 30 days and the users are notified afterwards via e-mail.
4. When the company makes a notice in Paragraph 3, it makes a notice containing the contents of 'If the user does not agree to the change, the contract can be terminated within 30 days from the date of receipt of the notice, and if the user does not express his or her intention to terminate the contract, it is deemed to have agreed to the change.'.
5. If the user does not express his or her intention to terminate the contract within 30 days from the date of receiving the notice or notice in Paragraph 4, it is deemed to have agreed to the change.
Article 4 Service Hours
1. In principle, the company provides electronic financial transaction services to users 24 hours a day, 7 days a week. However, it may be determined differently depending on the circumstances of the financial company or other payment method issuer.
2. If the suspension of electronic financial transaction service is unavoidable due to maintenance, inspection or other technical needs of information and communication facilities or circumstances of the issuer of financial companies or other means of payment, the company will send notice through electronic means available three days before the suspension of electronic financial transaction service. However, in unavoidable cases such as system failure recovery, urgent program maintenance, or external factors, the electronic financial transaction service may be suspended without prior notice.
Article 5 Confirmation of Transaction Details
1. The company makes it possible to check the user's transaction details (including the user's error correction request and processing results) through the user information inquiry page in each service. In addition, in the case of a request for written delivery of the user's transaction details, the company issues the written transaction details within two weeks from the date of receipt of the request by facsimile transmission, mail, or direct delivery.
2. When the company receives a user's request for transaction details in writing pursuant to Paragraph 1, the company immediately sends electronic documents to the user (including transmission using e-mail) when the transaction details cannot be provided due to operational failure of electronic devices or other reasons, and the period during which transaction details cannot be provided due to operational failure of electronic devices and other reasons is not counted in the delivery period of documents on transaction details in Paragraph 1.
3. Among the transaction contents subject to Paragraph 1, the information retention period of 5 years is as follows.
① Name or number of transaction account
② Type and amount of electronic financial transaction
③ Information indicating the electronic financial counterparty
④ Electronic financial transaction date and time
⑤ Types of electronic devices and information that can identify them
⑥ Fees received by the company in exchange for electronic financial transactions
⑦ Matters concerning the member's consent to withdrawal
⑧ Access records of electronic devices related to the electronic financial transaction
⑨ Matters concerning application for electronic financial transactions and changes in conditions
4. Among the transaction contents subject to Paragraph 1, the information retention period of 1 year is as follows.
1. Records on approval of transactions related to the use of electronic means of payment
2. Matters concerning the member's error correction request and processing results
3. Other matters determined by the Financial Services Commission by public notice
5. If a user wants to request a written delivery as set forth in Paragraph 1, he or she can make a request to the following address and phone number.
Address: #808, Centum Buk-daero 60, Haeundae-gu, Busan (Centum IS Tower)
Site address: https://www.gloacal-plus.com
Phone number: 051-714-7127
Article 6 Withdrawal of Transaction Request, etc.
1. If a user makes an electronic payment transaction using the company's electronic financial transaction service, the member may withdraw the transaction instruction through mail, telephone contact, and electronic document transmission using the address, phone number, and e-mail address listed in Article 6, Paragraph 5 or by way of withdrawal within individual services, until payment takes effect. However, the effective timing of withdrawal of transaction instructions for each service is in accordance with Articles 17 and 27 of these Terms and Conditions.
2. When electronic payment takes effect, the user may receive a refund of the payment according to the method of withdrawal of subscription under the relevant laws and regulations, such as the Consumer Protection Act in Electronic Commerce, etc.
Article 7 Correction of errors, etc.
1. Users may request the company to correct errors when using the electronic financial transaction service.
2. When the Company receives a request for correction of an error pursuant to the preceding paragraph or when it is aware that there is an error in the electronic financial transaction, the Company immediately investigates and handles it, and then 2 weeks from the date of receipt of the request for correction or the date on which it is aware of the error. The result will be notified to the user within a short period of time.
Article 8 Creation and preservation of electronic financial transaction records
1. The company creates and preserves records that enable users to track and inquire the contents of electronic financial transactions used, and to check or correct the contents in the event of an error.
2. In accordance with the provisions of Paragraph 1, the types and retention methods of records that the company must preserve are in accordance with Article 6, Paragraphs 3 and 4.
Article 9 Prohibition of Provision of Electronic Financial Transaction Information
1. In providing electronic financial transaction service, the Company shall not acquire or provide, disclose, or use user's personal information, user's account, access medium, and information or data on the contents and performance of electronic financial transaction for purposes other than business purposes unless it in accordance with laws such as the Financial Real Name Act or when user's consent is obtaines.
2. The company operates a personal information processing policy to protect users' personal information so that users can safely use electronic financial transaction services. The company's privacy policy can be found on the company's homepage or on the page linked to individual services.
Article 10 Responsibilities of the company
1. The company is responsible for compensating for damages to members in the event of any of the following accidents.
① Accidents caused by forgery or alteration of access media
② Accidents occurring during contract conclusion or electronic transmission or processing of transaction instructions
③ Accidents caused by electronic devices for electronic financial transactions or the use of access media acquired illegally by breaking into the information and communications network pursuant to Article 2, Paragraph 1, Item 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
2. Notwithstanding Paragraph 1, in the case of each of the following subparagraphs, the company may bear all or part of the responsibility to the user.
① When a member lends access media to a third party or entrusts its use, or when it is provided for the purpose of transfer or security
② In the event that the user leaks, exposes, or neglects the access medium despite knowing or being able to easily know that a third party can conduct electronic financial transactions using the member's access medium without authority
③ In the event of damage to a member who is a corporation (excluding small businesses pursuant to Article 2, Paragraph 2 of the Framework Act on Small and Medium Enterprises), if the company has fulfilled its duty of care reasonably required to prevent accidents, such as establishing security procedures and thoroughly complying with them
3. In case the processing is impossible or delayed due to natural disasters or other force majeure reasons not attributable to the company despite the transaction instructions from the member, the company notifies the member of the reason for the impossibility or delay (including cases notified by mail order distributors, financial institution, payment method issuer), company do not bear any responsibility for this.
Article 11 Dispute Handling and Dispute Mediation
1. Users may request dispute resolution, such as filing opinions and complaints related to electronic financial transactions and claims for damages, through the dispute handling manager or contact information posted at the bottom of the company's service page.
2. If a user applies for dispute resolution to the company, the company informs the user of the result of investigation or handling within 15 days.
3. If a user has an objection to the results of the company's dispute resolution, user can apply for dispute mediation related to the use of the company's electronic financial transaction service to the Financial Supervisory Service's Financial Dispute Mediation Committee in accordance with Article 51 of the Act on the Establishment of the Financial Services Commission or the Korea Consumer Agency in accordance with Article 60 Paragraph 1 of the Framework Act on Consumers.
Article 12 Company's Obligation to Ensure Safety
The Company complies with the standards set by the Financial Services Commission for electronic financial transactions and the information technology sector, such as manpower, facilities, and electronic devices for electronic transmission or processing by type of electronic financial transaction, so that electronic financial transactions can be safely processed.
Article 13 Rules other than the terms and conditions
1. If the individual agreements between the company and the user are different from those stipulated in these terms and conditions, the agreements take precedence over these terms and conditions.
2. Matters not stipulated in these terms and conditions regarding electronic financial transactions shall be governed by the individual terms and conditions.
3. Matters not stipulated in these Terms and Conditions and individual terms and conditions for electronic financial transactions (including definitions of terms) are subject to relevant laws and regulations, such as the Electronic Financial Transaction Act, the Specialized Credit Financial Business Act, and the Consumer Protection Act in Electronic Commerce, etc., unless otherwise agreed upon.
Article 14 Disclaimer
1. The company is exempted from responsibility for providing services if it is unable to provide services due to natural disasters or equivalent force majeure.
2. The company is not responsible for any obstacles to service use due to reasons attributable to members.
3. The company is not responsible for the loss of expected profits by the member using the service, and is not responsible for damages caused by data obtained through other services.
4. The company is not responsible for the reliability and accuracy of information, data, and facts posted by members on the service.
Article 15 Competent Court
1. If there is a disagreement or dispute between the company and the member regarding the use of the service, it must be resolved amicably by agreement between the parties.
2. If a lawsuit is filed because the dispute under Paragraph 1 is not resolved satisfactorily, the court in accordance with the procedures set forth in the relevant laws and regulations shall be the competent court.
3. The laws of the Republic of Korea apply to lawsuits filed between the company and users.
Chapter 2 Electronic Financial Transaction Service
Article 16 Composition and Contents of Electronic Financial Transaction Service
1. The opener may choose to use the company's electronic financial transaction service when opening an event.
2. The electronic financial transaction service consists of the following individual services.
① Electronic payment settlement agency service
② Prepaid electronic payment method issuance and management service
③ Electronic bill payment service
3. Electronic financial transaction service is provided through a PG company, and the opener can rent a card device from the company for a fee.
4. When using the electronic financial transaction service, the creator pays the following fees for settlement later.
customizing event
Payment method: credit card (domestic)
Fee: 5.5%
6. Members are provided with proof of payment as follows.
① Credit card sales slip: Provided on My Page when credit card payment is completed.
② Transaction Confirmation: Provided on My Page when payment is completed with a payment method other than credit card. (Can be used as a receipt)
③ Transaction Statement: Provided if requested by the applicant using the Glocal Plus payment service.
④ Cash Receipt: Issued by Glocal Plus if the applicant wishes to issue it.
⑤ Consignment (tax) invoice: If the creator agrees to consignment issuance, it will be issued by GlocalPlus at the request of the applicant.
※ Refer to proof of payment
The company does not distinguish whether the opener is registered as a business or whether it is for-profit or non-profit.
Therefore, the ‘total payment amount’ is indicated on the evidence issued when using the payment service without separating the VAT. (Excluding entrusted tax invoice)
※ Refer to the consignment (tax) invoice
The company is not a party to the event opened. If the opener is a business that can issue (tax) invoices, you must inform us of your consent for the company to issue entrusted (tax) invoices to the applicant on behalf of the opener.
If the opener does not agree to issuance of consigned (tax) invoices, or is a business or individual who is unable to issue (tax) invoices, the company cannot issue (tax) invoices to the applicant.
7. Refund
① Refund of the amount paid using the company's electronic financial transaction service is subject to the cancellation/refund terms and conditions.
② If the event is canceled or changed due to the circumstances of the creator, the refund fee for the applicant will be borne by the creator.
8. Paid Event Settlement
① Settlement time and procedure
A) Settlement of paid events using the electronic financial transaction service is based on the end date of the event period set by the creator.
B) Settlement schedule and procedure may change depending on circumstances of the opener and the company.
9. Registration of settlement information
① For settlement, the creator must register the settlement information in the member information. Settlement will not proceed for Openers for which settlement information is not registered.
② For settlement information, the following documents must be registered in ‘My Page → Member Information Modification → Settlement Information Registration’.
A) Individual: copy of ID card, copy of bankbook
B) Business: Copy of business registration, copy of bankbook
C) Non-profit, tax-exempt businesses: copy of business registration certificate or number card, copy of bankbook
※ Settlement information must match the name of the opener.
※ Registered settlement information cannot be directly changed, so please select carefully.
※ The company is not responsible for any disadvantages caused by the opener registering incorrect settlement information.
10. Settlement Procedure
① Sending the statement of settlement
A) The settlement statement will be sent to the opener's email within 5 days after the end of the event period.
B) The opener must read the received settlement statement and notify the company of any abnormalities in the settlement details by e-mail or phone.
☞ E-mail gplus@gloacal-plus.com, phone 051-714-7127
① Remittance of settlement amount
A) Remittance of the settlement amount is carried out 5 business days after the end of the event period.
B) Remittance proceeds when it is confirmed that there is nothing wrong with the settlement statement provided by the company.
However, if there is no confirmation of the opener's settlement details until 10 business days from the end of the event, it is considered that there is no problem with the settlement details and remittance is made according to the settlement information. After the remittance is complete, objections to the settlement details may not be accepted.
C) Remittance with the amount after deducting the company fee from the total payment amount.
* Final settlement amount = Total payment amount – Glocal Plus fee
D) Upon remittance, the company issues a tax invoice (or cash receipt) for the company's fee deducted from the opener.
11. Waiting for payment completion
① If there is a waiting list for payment completion, the opener must inform the company whether the waiting list will be refunded or settled.
Settlement may be postponed if it is not confirmed whether the refund or settlement of the person waiting for payment completion is included.
② Those waiting for payment completion will be fully refunded regardless of the payment method used.
12. The company is not responsible for settlement delays due to non-confirmation of the opener's settlement information, loss of the settlement statement, or lack of familiarity with the settlement procedure.
13. Postponement of Settlement
Glocal Plus may suspend settlement in the following cases.
① When only part of the settlement information is registered or not registered in the member information of the opener
② If the names of the settlement information registered in the opener's member information do not match each other
③ If the Opener does not inform Glocal Plus of any abnormalities in the settlement details provided by Glocal Plus
④ In case the Opener does not notify Glocal Plus whether refunds or settlements are included for those waiting for payment completion
⑤ In the event of a change in settlement details, such as a refund or additional payment by the applicant, during the settlement process
⑥ In case the opener refuses the settlement procedure
⑦ If there are other reasonable reasons other than the above
14. Reporting of the payment amount to the National Tax Service
① The amount paid through the company's electronic financial transaction service is a transaction between the creator and the applicant.
② The opener must refer to the settlement statement provided by the company and file a VAT report or business status report for the amount paid directly to the National Tax Service.
③ The company has fulfilled its duty as a place of business by providing the opener with a statement of reference for reporting to the National Tax Service, so it does not take responsibility for unreported items.
A) Business Opener
A. After the event period ends, please refer to the statement provided by the company and report to the National Tax Service to avoid any omission.
b) individual opener
A. Individual openers may be judged as businesses by the National Tax Service depending on the number of events opened or the settlement amount.
You must decide whether to register as a business through consultation with an expert such as the National Tax Service 126 or the civil affairs office of the competent tax office.
B. The company does not take responsibility for any disadvantages caused by not fulfilling the business registration even though the opener himself/herself is required to register.
Article 17 Suspension of Service Provision
1. The company may suspend the provision of services in the following cases.
① In case of unavoidable reasons due to construction such as maintenance of service facilities
② In case telecommunications service is suspended by the telecommunications service provider stipulated in the Telecommunications Business Act
③ In case of other force majeure reasons
2. The company may limit or suspend all or part of the service when there is a problem with normal service use due to a national emergency, power outage, failure of service facilities, or congestion of service use.
•[Addendum] (2022. 12. 15) (Effective Date) These terms and conditions will be effective from December 15, 2022.